Utility Cloud Linux SA1
Security Requirements: US Citizen and Current Top Secret SCI Clearance w/Full-Scope Polygraph
This position provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system s infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/ storage/network devices, mobile devices, etc. Provides Tier I/II (Help Desk) and Tier 3 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to management and internal customers. Provides support of the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages LINUX operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Bachelor’s degree in a qualified engineering field or a related discipline from an accredited college or university with a minimum of 10 years of general systems engineering experience, a Master’s degree or PhD in a qualified engineering field or a related discipline from an accredited college or university with a minimum of 8 years of general systems engineering experience, or a high school diploma or GED with a minimum of 14 years of general systems engineering experience.